Never lose a job to a missed call.

When you can't pick up, FrontDesk North texts the caller back within seconds, finds out what they need, and alerts you so you can book the job.

Built for HVAC, plumbing and home service businesses in Ontario.

How it works

1

You miss a call.

You're on a job, driving, or it's after hours.

2

We text them back right away.

"Sorry we missed your call! Is it a repair, tune-up or new install?"

3

You get the details.

Urgent replies like "no heat" or "leak" are flagged to your phone so you call those back first.

Why it matters

A caller who reaches voicemail usually just calls the next company on Google. A quick text keeps them talking to you.

What's included

  • Instant text-back on every missed call, 24/7
  • Urgent replies flagged to your cell
  • All customer texts in one inbox and mobile app
  • Keep your existing phone number (works with call forwarding)
  • We set it up for you

Pricing

Missed-Call Text-Back

From $499 CAD/month + HST

Month-to-month. No contract.

7-day free trial, no credit card needed.

Common questions

Do I need a new phone number?

No. Your calls still ring you first. Only unanswered calls get the text-back.

What do the texts say?

Short, friendly messages in your business name. We set the wording with you.

Can I cancel?

Yes, anytime. See billing below.

Billing & cancellation

Billed monthly in advance through Stripe, in Canadian dollars, plus 13% HST. Cancel anytime by phone or email. Service continues to the end of the paid month. Partial months aren't refunded. If you don't continue after the free trial, nothing is charged.

Privacy

We collect only the contact details needed to provide and support the service (such as names, phone numbers and messages). We don't sell personal information. Every text includes an opt-out (reply STOP). For questions or removal requests, email [email protected].

Kevin Haroutunian

FrontDesk North

PO Box 28015 Lakeport, St. Catharines, ON L2N 7P8

289-273-9039 · [email protected]

We reply within one business day.

© 2026 FrontDesk North